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How to set up your account for Pushdown Campaigns
Onesend has the capability for Head Office’s single point of contact to send out branded email campaigns on your behalf, that is coming from you and going to your subscribers. This saves you time and money! Just follow these steps below to set up your account for pushdown campaigns: Set up your groups to be 'Parent Accessible' Click ‘Contacts’ Click ‘View Groups’ Find a group you would like to receive pushdown campaigns from Head Office, and click ‘View Detail’s icon on the righ
Manage Email Templates
This feature can be utilised to mange current templates or create new ones. Select Campaign Click on Manage Templates To create a new template Click on Build a Template Select your layout from either the Themes or Modules, this is where you will find your headers, footers, banners etc. Once chosen you can start editing the content of the template using the toolbar at the top, !(https://storage.crisp.chat/users/helpdesk/website/6fbaf321de8c7800/d
Authorizing an Email Address
Authorizing an Email is a lot easier to do that it sounds. Follow these steps: When creating an email campaign, at 'Step 2 - Email Detail', enter a new email address into the 'Address' field. If the email address has not been Authorised yet you will see that the 'Address' field will turn red and a new button will appear - 'Authorise an Email' Click the 'Authorise an Email' button A pop up window will appear, with the new email address preloaded ready for you to send an 'author
This feature can be used to search past and future campaigns. You can view results of sent campaigns, you can view the scheduled campaigns, as well as those currently in draft. !(https://storage.crisp.chat/users/helpdesk/website/eaa1530a30ca7800/ac4e5b80-85
Can I customize The HTML of a system template?
Yes, you can manage most of the HTML. The Template builder uses predesigned HTML modules which you can drag and drop and rearrange to suit your template, these modules have been designed to be responsive - meaning the end newsletter will scale and change to fit the device they are being viewed on such as a phone or tablet...So you should keep html customisation to a minimum to ensure your template keeps its responsiveness. To edit the HTML of a module is quite simple, once you have dragged it f
What is Preview Text?
Preview text is a snippet of content displayed underneath, or next to, the from name and subject line in your subscriber's inbox. It's a great way to set the tone of the email, as this is the first bit of content your subscriber will see. Your preview text is a great opportunity to include secondary messaging to a short, attention-grabbing subject line. It can help generate a stronger open rate with additional messaging. Here are some examples of subject line/preview text combos. Again, the pr
Sending Test Emails
To ensure your campaigns display as you would expect them to in your subscribers' inboxes, you should always send yourself (and others in your team) a test email (or several). When you build or preview email campaigns in Onesend, you're viewing them in a web browser. While they may look pixel-perfect in preview, due to the different capabilities of email inboxes and web browsers, and customizations such as personalised and localised content, it's possible things could look different for your re